Terms of Service

Last updated: February 5, 2025

Philippines Subdomain Exposure & Protection

While exposing your subdomain address is now allowed, we highly discourage public exposure due to network security considerations.

Security Warning

The Philippines Location is a free service provided without high-level DDoS protection. Publicly exposing this address can make your server an easy target for sophisticated attacks.

Service Integrity

DDoS attacks on exposed subdomains can degrade performance for all users. We provide this location solely for the benefit of low-latency local gaming.

Best Practices & Guidelines

1.

Keep the Philippines subdomain address for private messaging or small community groups only.

2.

Avoid hosting the address in public social media statuses or large public groups.

3.

For live-streaming or broad advertising, always consider your audience's location and network safety.

4.

Exposing IPv4 addresses directly is not recommended under any circumstances.

Let us work together to protect our Philippines Location. For foreign connections and broad publicity, we highly recommend utilizing our Singapore Location. Alternatively, you may purchase our PH2 premium route, which features advanced DDoS protection and premium routing, making it fully capable of secure, public exposure.


All Players Same IP Address Ruling

Whenever a player connects to a server, they will get a same IP address combination depending on the location they have connected. This ruling only applies to the ph1-mczie.fun domain. This acts as one of our Network Defense in Depth measures to protect our servers against sophisticated DDoS attacks. We also offer Real IP Proxy Solutions if you need to forward the real IP address of your players.

WYSIWYG Transparency

What You See Is What You Get

The specifications of the service you purchase will be exactly as described. We value transparency and ensure there are no hidden changes or discrepancies in allocated resources.


Financial & Billing Policies

Refund Policy

Refunds are available at a 50% cashback rate due to the time-consuming nature of the process.

Eligibility

Requests accepted only within 3 days of the initial transaction.

Downgrade Charges

Upgrading to a higher-spec unit is free. However, downgrading incurs a specific fee.

Downgrade Fee

80 PHP (covers bandwidth usage in transition).


Service Reliability & Compensation

Our service uptime is estimated between 97% and 98.9% due to scheduled maintenance and rare occurrences such as natural disasters.

Downtime Compensation

For every hour of service downtime, we offer a compensation of 3 PHP, claimable once services are restored.


Disruptions & Damages

Any malicious activity that puts our network at risk may result in immediate suspension or termination.

Reputation Damage

Engaging in flame wars or behavior that harms our reputation.

DDoS Self-Attack

Using our network to test DDoS tools is strictly prohibited.

Bot Attacks

Running bot tools to stress test or overload our network.

We reserve the right to modify or update our services at any time. Significant changes will be informed when possible.